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Frequently Asked Questions

Find answers to common questions about our gaming services, rentals, and purchases

Can't find what you're looking for? Contact us directly!

We offer two ways to play: game rentals (a verified account loaded with your chosen title for a set period, usually 30 days) and permanent purchases (a dedicated account with a 12-month warranty). Every order is set up and delivered by our team, with full guidance included.
A rental gives you access to a game account for a fixed 30-day period at a lower price, with the option to extend or finish early for a discount on your next rental. A permanent purchase gives you a dedicated account for that game with a 12-month warranty covering lock/access issues, licensed to one device only.
Pick a game and rental period, then place your order via WhatsApp. We'll send you the account details and log-in guidance. Your rental runs for 30 days from activation — let us know at least 7 days before expiry if you'd like to extend, or earlier if you finish the game and want to end the rental early (which may unlock a discount on your next rental).
No. Rented and purchased games run on the account we provide you, not your personal PSN account. Don't change the login credentials or settings on the account we give you — the account is strictly for playing the rented/purchased game.
Yes. We provide legal, verified game accounts with secure, one-time setup and full guidance through the process. Following the usage guidelines (no credential changes, no sharing, single device) keeps your rental or warranty valid and the account secure.
Message us on WhatsApp right away. For permanent purchases within the 12-month warranty period, we'll provide support and, if necessary, a replacement or fix — as long as the account hasn't been shared, transferred, or altered. After the warranty period, lock/access issues are no longer covered.
All purchases and rentals are non-refundable once the account is activated and delivered. If you complete a rental early, you may qualify for a discount on your next rental as a courtesy — but this is a discount, not a refund or credit. See our full Cancellation & Refund Policy for details.
No. Accounts are licensed for one device only. Logging in on a second device, sharing the account, or attempting to transfer it will void your warranty or end your rental access.
Message us on WhatsApp with what you're looking for — availability can change, and our team can confirm current options and pricing directly with you.
The fastest way is WhatsApp: +91 92341 90452. You can also browse the shop, add a game to your cart, and check out — it'll generate a WhatsApp order message for you automatically. Or email Help.YourGamingStore@outlook.com.

Still Have Questions?

Our gaming experts are available 24/7 to help you with any questions or concerns.

Chat on WhatsApp

Response Time: Usually within 30 minutes – 4 hours

PRO TIP · For Rentals

Complete games quickly to get discounts on your next rental!

PRO TIP · For Purchases

Keep your account safe to maintain your 12-month warranty coverage.